Computer Systems
Components and Peripherals
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Information / FAQ
In store Pickup
- We have stores in Osborne Park and Myaree.
- All our prices are the same in store and online.
- You don't need to place an order first, but it's recommended you place an order and wait for confirmation first if stock is low.
Delivery
- NetPlus ships all delivery orders Australia wide via Messenger Post, a division of Australia Post.
- Prices are flat rate, excluding items over 20kg which are available only for instore pickup.
| Local Perth | $5 | 2-3 days |
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| WA Country | $12 | 3-5 days |
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| Eastern States | $19 | 5-7 days |
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Payment Options and Surcharges
| NetPlus accepts the following payment options |
| Cash or Eftpos | Available in store. |
| Cheque or Direct Deposit | Funds must be cleared before goods can be collected/dispatched. |
| PayPal | 2.4% surcharge applies. |
| Credit Card - Visa, MasterCard, AMEX | 2.3% surcharge applies. AMEX available in store only. |
Details for Direct Deposit Payment
| Bank | Westpac Banking Corporation |
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| Account Name | NetPlus Micro Computers |
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| BSB Number | 036-055 |
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| Account Number | 134828 |
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| Please do not send any funds without an order reference number or 7 digit customer account code as the reference/description! |
Online Order Processing
- Please note stock is not immediately reserved when an order is placed. Orders will be finalised and stock set aside usuially within 2-6 business hours.
- Myaree Pickup orders please note: All online orders are processed from the warehouse at our Osborne Park store. If you're picking up an order from Myaree it will take a 1-3 days for us to ship it there. Or you can call them directly on 08 9317 7866 to have them set local stock aside.
- Orders placed online will receive multiple status updates via email. Please wait for confirmation if you are picking an item up in store.
Warranty Claims
- NetPlus covers 12 months warranty on all parts unless otherwise stated on your invoice. Simply bring the item to either of our store along with the original invoice.
- If you are unable to get to either of our stores, please download and fill out the NetPlus Warranty Claim Form. Post this along with the faulty item to: NetPlus Micro Computers - Parts Warranty, 3 Hector St, Osborne Park, WA, 6017.
- There are some exceptions, LCD, Notebook, Printer and Scanner where we cannot repair/replace directly. Please contact us and we'll put you in touch with the appropriate service centre.
Product Pricing, Availablity and Description Accuracy
- Prices / Availability are for normal retail quantities only. We reserve the right to not supply / change price for other quantities.
- Please note: The components prices are extremely volatile, prices may vary without any prior notice.
- Errors and Omissions are Excepted. Whilst every effort has been made to ensure accuracy of descriptions, not all descriptions are accurate. Please speak to us to confirm before making a decision.
- Pictures and images are for illustrations only. Some images are of generic similar items and do not necessarily reflect the actual products.
- All our stock levels are automatically updated, usually within half an hour. While every effort is made to ensure stock levels are accurate, occasional discrepancies may occur.
Contact Us
- If you have any questions please head over to our contact page.
- We try to answer all emails promptly. If you do not receive a reply within 2 business days please resend, or call us.
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